Shipping
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LOST PACKAGES
Ginneca Row is not responsible for lost and/or stolen packages.
In the unfortunate event that your package has not been received after delivery confirmation, please contact UPS to initiate a claim. This will prompt them to investigate the delivery and locate your package. Should they conclude that your package is lost, please send the claim status to ginnecarow@gmail.com where we will assist with a resolution.
*All claims must be processed within a week of the delivery confirmation.
Ginneca Row is not responsible for packages lost in transit, misdelivered, or stolen with a confirmed delivery notification to the shipping address.