RETURN / EXCHANGE / LOST ITEMS POLICY

We want you to love you accessories. 

Discounts or Price Reductions of 30%+ Are Final Sale. 

Size Exchanges/Store Credit: See Below

Product Returns: You can send returns within 30 days of receiving your products addressed to: Ginneca Row 3809 Maine Ave, Long Beach, CA, 90806 

***Orders that are lost/damaged in transit will receive 1 replacement order or store credit. Replacement orders are FINAL SALE. This policy protects our small business from order and chargeback fraud. 

Exchanges/Store Credit: Send an email to ginnecarow@gmail.com with what products you would like in exchange and we will send you a return label and we will provide you full value spent in store credit directly to your account. When you want to use your store credit, simply log into the website with your email and you will see your account credit.

Return processing occurs within 10 business days of receiving your product. Any products damaged or lost in transit will receive store credit.